For Non Digital Savvy Segment:
✓We reach to Bharat segment customers via Networks that are physically present and digitally enabled. Eg, State Govt Eseva Networks, Private Network of Kiosks, White Label ATMs.
✓We integrate our system with the Networks centralised service delivery system such that the Network franchisees can do single signon, download our loan posters, promote loan services in their area and refer loan leads by data capturing directly into our system.
✓Then our Vernacular call center team does a detailed customer interview, profile the customer such that system can match the profile with Partner Bank policies to recommend the best loan offers available in that geo locality for that profile.
✓With customer consent, we coordinate the Document pickup, login and track it till disbursement. Customer has the option to track his loan status from web, mobile web and mobile app at any point of time.
✓Network and Franchisees get to earn addtional income from each Loan lead for data entry, document upload services and from loan payouts upon disbursement.
For Digital Savvy Segment:
✓We reach out to them through Loanwiser Consumer Web Apps and Loanwiser Consumer Mobile Apps.
✓We help them to track their entire loan journey and provide telephonic, chat guidance and physical assistance.
✓Consumer Apps guide the customer not in their loan journey but also with the underlying asset purchase decision and transaction documentation journey.
